This is why we aim to talk to you over a period of 4 weeks about what our vision is for a newly refreshed, fair and simple rent and service charge structure. We know that there are inequalities within our existing rents and service charges, an example is that our bedsit and 1 bedroom homes are presently 6% more expensive than other Housing Associations in the Scottish Borders.
The following survey will ask you a series of questions regarding how we charge you rent for your home. We presently have 29 different rent charges, we would like to reduce that number. In addition,we intend to invest significantly more in improving the quality, safety and condition of your home. In order to do so we will ask you to consider a rent increase %.
We value your feedback and contributions and hope we are able to reflect your views within our renewed rent and service charge structure going forward.